Power Platform Case Study
Law Meets Innovation: How PUNUKA Digitized HR Operations with Power Platform
PUNUKA Attorneys & Solicitors is one of Nigeria’s oldest and most respected law firms, with over 70 years of legal service excellence. Headquartered in Lagos and with offices in Abuja and Asaba, PUNUKA offers comprehensive legal services to individuals, corporations, multinationals, and government agencies. The firm has a team of over lawyers spanning corporate, litigation, and energy practices and is supported by a strong administrative team.
The Business Need
Despite its reputation for legal expertise, PUNUKA’s HR processes had fallen behind, still operating manually with disconnected spreadsheets and email chains.
PUNUKA’s HR operations including recruitment, onboarding, payroll, performance management, and offboarding were entirely managed through fragmented manual processes. Hiring was coordinated via email threads and CVs were reviewed manually, often leading to delays and missed steps. Onboarding relied on checklist-based spreadsheets, and performance reviews were paper-based, creating compliance and tracking issues.
This lack of integration resulted in a high administrative burden, recruitment bottlenecks, and a lack of real-time workforce data for leadership.
Solution
Wragby implemented a fully integrated HR automation platform using Microsoft Power Platform. The solution combined Power Apps with AI Builder to digitize recruitment, automate onboarding, streamline performance reviews, and centralize payroll and compliance tracking using SharePoint.
The key solution capabilities includes AI-enabled CV screening with AI Builder, automated onboarding for document verification and induction planning, unified dashboards for payroll, training, and appraisals and fully streamlined employee lifecycle management including seamless offboarding.
We ensured the successful implementation of this solution by focusing on user adoption and long-term impact. Specialized training was conducted for HR officers, management, and compliance roles. Feedback loops were built into the rollout process, and regular usage reports enabled performance improvements.
The result was a digital first HR platform that empowered PUNUKA’s HR teams and employees while providing executive management with real-time insights and compliance assurance.
The Results
The solution implemented delivered significant and measurable value across PUNUKA’s HR operations. Recruitment cycles have drastically shortened, while task accuracy improved by 90%, thanks to the automation of over 30 previously manual processes into a single, streamlined platform. This integration has created a consistent and efficient employee journey from hiring to offboarding while empowering staff with self-service tools for leave requests, performance tracking, and more. The experience now reflects the professionalism of the PUNUKA brand.
For the leadership team, role-based dashboards provides real-time visibility into key metrics such as headcount, training completion, and policy compliance. With over 85% active usage each month, the platform has become deeply embedded in daily operations. Regular refresher training and quarterly optimization reviews help sustain engagement and adoption. With 99% system uptime and responsive feedback loops, the solution continues to evolve alongside PUNUKA’s growing workforce needs.
Fueling Continued Growth
PUNUKA’s HR modernization journey demonstrates how Microsoft Power Platform deployed by Wragby can redefine operational efficiency, employee engagement, and compliance within professional service firms. By digitizing the entire employee lifecycle and enabling data-driven decision-making, PUNUKA now operates with the same precision in HR as it does in legal practice.
This transformation story underscores Wragby’s strength in delivering, tailored and scalable solutions that empower organizations to compete and lead in this digital age.
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